1. Information We Collect

When you create an account, we collect your name, email address, and authentication credentials. When you use our services, we collect usage data including search queries, research history, and vendor intelligence reports you generate.

2. How We Use Your Information

We use your information to:

Provide and maintain our vendor intelligence platform
Process your research requests and deliver results
Manage your account, credits, and subscription
Send transactional emails such as verification and alerts
Improve our services and develop new features
Ensure security and prevent abuse

3. Data Storage and Security

Your data is stored securely on Supabase infrastructure with row-level security policies. Provider credentials are encrypted at rest using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal data.

4. Data Sharing

We do not sell your personal data. We may share data with third-party service providers who assist in operating our platform (e.g., payment processing via Stripe, authentication services). These providers are contractually obligated to protect your data.

5. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies. Local storage may be used to save your preferences such as theme settings.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Export your data in a portable format
Withdraw consent for data processing where applicable

7. Data Retention

We retain your account data for as long as your account is active. Research results and vendor intelligence reports are retained according to your plan. Upon account deletion, your personal data is removed within 30 days, though anonymized analytics may be retained.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at founders@kwest.systems.